FAQ

Q. Why did my transaction fail?

A. FAILED appears because the transaction failed for an unknown reason. The failure could be for the following reasons.

• User network error during the transaction

• K STADIUM network error

• Others

If you need further clarification, please capture the details and contact K STADIUM Help Center.

Q. I want to change my parent referral code, how?

A. Our current policy does not allow you to change your referral code. For more information, please see here.

Q. I sent to the community pool, but my parent referral is not getting any rewards.

A. Please make sure you have the parent, and please ensure the lock-up period.